I created this blog at the pleading of friends and family who were tired of listening to me rant about my frustrations with the health insurance industry, and so I could have a way to comment more personally than I do in my e-newsletter about the trends and issues in the industry.
I'm a Claims Assistance Professional, someone who helps patients and families cope with medical claims problems, who helps them survive the avalanche of paperwork and the resulting stress and confusion that accompanies even minor illnesses or injuries these days. I also help people navigate their insurance benefits, pick Part D drug plans, and file claims.